Frequently Asked
Questions
Do you have any questions about Visio? Here are answers for you.
Still unclear? Contact usWho is VISIO for?
Clients are companies seeking vetted developers, designers, product managers, or AI engineers without managing freelancers directly. Talent are skilled professionals matched to global projects based on merit, while VISIO manages coordination, identity, and payment.
How do talent and clients communicate if they never meet?
All exchanges go through VISIO with a dedicated account manager handling communication. Clients give clear specs, and talent gets direct updates without seeing each other's details.
What happens if a project requires urgent changes?
Our platform supports real-time updates through VISIO, enabling swift adjustments managed by the account team to keep projects on track without delay.
Can clients provide feedback during the creative process?
Absolutely, clients can submit detailed feedback via the VISIO interface, where the account manager ensures the talent understands and implements the requested changes.
How is confidentiality maintained between talent and clients?
VISIO acts as a secure communication channel, with personal information shielded by the account manager who mediates all interactions to preserve privacy.
Is there a way to track project progress without direct contact?
Yes, clients receive regular progress reports and milestone updates through VISIO, facilitated by the account manager to ensure transparency and clarity.
What measures are in place if there is a misunderstanding between talent and clients?
The account manager mediates all disputes and clarifies requirements to quickly resolve misunderstandings, ensuring both parties remain aligned throughout the project.
Can clients request revisions after project completion?
Yes, clients can submit revision requests via VISIO within an agreed timeframe, with the account manager coordinating the updates seamlessly to meet client expectations.